How to Purchase.

- Credit/Debit Cards
- Personal Checks/Money Orders
- Shipping Charges & Delivery Times
- International Orders
- Sales Tax
- Satisfaction
- Returns for a Refund
- Exchanges
- Ordering 2 and Returning 1

CREDIT/DEBIT CARDS

We accept VISA and MASTERCARD credit and debit cards, in addition, we accept DISCOVER and American Express. If you use a credit/debit card, please use our secure shopping cart system. Please include your email address so that we can acknowledge receiving you order AND allow 7 - 10 days for delivery (Continental US).

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PERSONAL CHECKS/MONEY ORDERS & CASHIER'S CHECKS (US CURRENCY ONLY)

If you choose to mail a check or money order (US Residents Only), please allow 10-12 days for delivery and an additional 10-12 days if payment is made by check. Print our order form and include it with your order. Mail your check or money order to:

A Special Day™
607 Jackson Street
Rockdale, Texas 76567 USA

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SHIPPING CHARGES & DELIVERY TIMES

We use USPS 3-5 day priority mail. Fedex Express Next Day delivery is available for a $29.99 shipping fee. Orders placed during the week are usually shipped within 3-5 days of receipt of order. (Seasonal orders, such as veils and custom orders, may require longer delivery times due to their high volume and made-to-order status.) You will get an email when the order is filled and shipped. APO addresses may choose the "Priority" option allowing 7-10 days for delivery.

Should we be out of stock, we will notify you by phone and email with the estimated shipping time. Please allow extra time for special orders.

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INTERNATIONAL ORDERS

We accept all international orders. International orders are usually shipped within 3-5 days of receipt of order. Select the "International" shipping choice in the shipping drop down menu. Please allow 13- 5 working days to receive your international order. When providing the credit card and shipping information, provide the address, city, state/province, zip code and province information as close as possible. In the "additional comments" section, retype your international address in the proper layout as to ensure that you receive your package without delay. APO addresses may choose the "Priority" option allowing 7-10 days for delivery.

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SALES TAX FOR TEXAS RESIDENTS

All Texas residents must add 8.25% for sales tax.

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SATISFACTION

Every item sold by A-Special-Day.com is unconditionally guaranteed. If you are not satisfied with your purchase or gift for any reason, please pay shipping and handling and send it back to us within five days from the time of receipt. We will credit your charge card or refund your money (US Currency) for the amount of your purchase (minus shipping) or exchange the item for you.

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RETURNS FOR A REFUND

Due to the nature of christenings and first communions, we can only offer five days to review your order and then return it for a 100% merchandise refund minus shipping. DO NOT overnight any packages to us, JUST POSTMARK THEM WITHIN THE 5 DAYS OF RECEIPT and send the order back at any rate that you wish. All return items must have original tags and packaging.

If you have any questions, please call our Customer Service hotline at 512-446-4271, we want you to feel as comfortable as possible about our GREAT return policy.

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EXCHANGES

We offer a full 30-day exchange on any item you order from A-Special-Day.com. Although, most of our exchanges are for a different size gown or outfit, we also give replacements for defects, and exchange for different style of gown or outfit. All return items must have original tags and packaging.

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ORDERING 2 THEN RETURNING 1

There is a $5.00 restocking fee for those of you who would like to order 2 gowns/outfits/items with the intent of returning 1 of them. This fee covers: added processing time for charges/returns to your credit card, additional shipping costs due to increased weight, receiving and restocking, and also takes into account inventory depletion factors. All return items must have original tags and packaging.

If you have questions, feel free to give us a call at 512-446-4271.